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Dealership Coronavirus Resources

Updated May 12, 2021

CNCDA Members can access more detailed compliance guidance and materials via CNCDA Comply related to:
– Vehicle Sales
– Health Requirements
– Employees
– Government Benefits
– Forms and Notices
– Vehicle Registration
– Franchise Issues

Dealership Operations and Health Requirements

LA County and San Francisco Move to Least Restrictive Yellow Tier; Social Distancing and Health Requirements Remain. (Updated May 12, 2021)
California announced that Los Angeles County and San Francisco moved from the orange to the least restrictive yellow tier in the state’s Blueprint for a Safer Economy. This development does not dramatically impact dealership operations, as dealerships in both the orange and yellow tiers do not need to observe special occupancy limits related to COVID-19, unless a local order provides for a more restrictive requirement. However, dealerships in all counties (regardless of tier level) must adhere to ordinary COVID-19 health and safety requirements (e.g., social distancing, face coverings, sanitation, symptom checks).

LA County dealerships should take note that the LA County Department of Public Health continues to issue industry-specific protocols, including a protocol specific to car dealerships. (Click here.) Notably, this order still contains a 75% maximum indoor occupancy limit. You can access the most recent version of the LA County health orders by clicking here.

After incorporating this information, the following represents our best understanding of the current status of dealership occupancy limits in California:

  • Red Tier Counties
    • Key Limitations: 50% indoor occupancy limit.
    • Applicable Jurisdictions: Click here for your county’s status.
  • Purple Tier Counties
    • Key Limitations: 25% indoor occupancy limit.
    • Applicable Jurisdictions: Click here for your county’s status.
  • Counties Not in Red or Purple Tier (i.e., Orange and Yellow Tier Counties)
    • No special indoor occupancy limits.
    • Dealerships may consider adopting the 50% occupancy limit in the state’s industry guidance for auto dealerships, but this rule appears to have been superseded by the statewide Blueprint for a Safer Economy, which mandates occupancy limits based on county tier-status.
    • Applicable Jurisdictions: Click here for your county’s status.
  • Local Exceptions
    • LA County dealers should limit indoor occupancy to 75% (click here.)

Dealerships should note that in addition to the above-mentioned occupancy limits, they must observe all other health and safety requirements (e.g., face coverings, social distancing, sanitation, etc.).

Regardless of what occupancy limit applies in your county, it’s a good idea to use your best efforts to limit the number of persons inside your dealership. In the event a health inspector visits your dealership, they will want to know that you are taking these restrictions seriously and are taking necessary precautions to mitigate risk. These occupancy restrictions should be implemented in conjunction with other safety precautions, such as social distancing, daily employee symptom checks, face coverings, and the reporting of “outbreaks” to local health departments.

The State of California and various local jurisdictions have issued orders that greatly impact dealership operations. Outlined below is a summary of these requirements.

New Quarantine Protocol for Fully Vaccinated People. (Updated May 12, 2021)
Earlier this month, the California Department of Public Health and Cal/OSHA issued revised guidance, which provides that fully vaccinated individuals that have had COVID-19 exposure do not need to quarantine if they are asymptomatic. In other words, if an employee comes in “close contact” with an infected individual (within 6 feet for 15 minutes in any 24 hour period), the employee doesn’t need to quarantine if the employee has been fully vaccinated and the employee shows no COVID-19 symptoms.

As a result of this change, Cal/OSHA has issued a revised FAQ on its website that describes when employers must exclude employees from work due to COVID-19 exposure. You can access this new guidance by clicking here or here.

Local Jurisdictions Adopt Travel Quarantine Requirements. California recommends that people quarantine for 14 days following non-essential interstate travel. (Click here.) However, several local jurisdictions are now requiring residents to quarantine following non-essential travel. On December 28, the Los Angeles Public Health Department imposed a requirement that residents quarantine for 10 days following travel outside of LA County. (Click here) Santa Clara County has also imposed a requirement that residents quarantine for 10 days following non-essential travel more than 150 miles outside the County’s borders. (Click here.) These orders should not be read to apply to dealership employees that commute to work from outside LA or Santa Clara counties, as such commutes are considered “essential” travel.

A 10 Day Quarantine Is Now Possible For Employees That Come in Close Contact With an Infected Individual. (Updated December 23, 2020) Last week, the California Department of Public Health (CDPH) adopted revised quarantine guidance that allows asymptomatic close contacts (within 6 feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period) to discontinue quarantine after Day 10 from the date of last exposure with or without testing. (Click here) This reduces the quarantine period from 14 to 10 days.

All exposed asymptomatic contacts permitted to reduce the quarantine period to less than 14 days must:
• Adhere strictly to all recommended non-pharmaceutical interventions, including wearing face coverings at all times, maintaining a distance of at least 6 feet from others and the interventions required below, through Day 14.
• Use surgical face masks at all times during work for those returning after Day 7 and continue to use face coverings when outside the home through Day 14 after last exposure.
• Self-monitor for COVID-19 symptoms through Day 14 and if symptoms occur, immediately self-isolate and contact their local public health department or healthcare provider and seek testing.

Also, dealers considering allowing employees to return after 10 days instead of 14 days should note that Cal/OSHA has not updated its regulations on COVID-19 exposure, which require a 14 day quarantine period. (Click here.) Therefore, dealers that wish to continue requiring a 14 day quarantine period still have a basis to do so.

Statewide Operation and Health Requirements. All dealerships in California should review and implement the statewide guidance on COVID-19 dealership operations. (Click here.) All dealerships should post a copy of the state COVID-19 checklist to demonstrate that they are reducing the risk and are open for business. (Click here.)

On July 24, the California Department of Public Health issued a “COVID-19 Employer Playbook” that summarizes key requirements to operate a business in the current pandemic environment. This includes following industry-specific guidance and checklists and response protocols for when employees contract COVID-19. You can download the COVID-19 Employer Playbook by clicking here.

Face Masks. On June 18th, the California Department of Public Health issued guidance requiring Californians to wear face coverings statewide in many circumstances, including in most public indoor settings (such as inside dealership showrooms). Workers must wear face coverings in many additional circumstances, such as when they are working in spaces visited by members of the public or when they are unable to physically distance from others. Dealers throughout California are encouraged to promptly review this guidance, which can be accessed by clicking here.

CNCDA Assistance

CNCDA began remote operations on Tuesday, March 17, 2020. Since this time, CNCDA staff has been in continuous contact with local and state officials on issues involving coronavirus and your business. Our legal hotline (916-441-2599) continues to operate and staff is fully accessible by phone or email to our members. And we are continuously developing compliance resources (such as this website and member alerts) to help our members during this difficult time.

This website is designed to provide California new motor vehicle dealerships with resources on issues involving the coronavirus (COVID-19). CNCDA will use its best efforts to continue to update this website, but this situation is rapidly evolving. Please also note that the materials on this website are for educational purposes, and are not intended as legal advice. For legal advice, contact competent counsel. For the most current information, please visit government websites for your jurisdiction or call CNCDA at 916-441-2599.

Media contact: Jenny Dudikoff, 916-599-5415

CNCDA is working to continuously provide our members with the most up to date information on the coronavirus as it pertains to dealerships.

Visit our Dealership Coronavirus Resources webpage for more information.

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