Administrative Assistant, Education & Events and Operations

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Reports to

Director of Education and Events

Overview

We are looking for a well-organized Administrative Assistant to provide support for the Director of Education & Events and Director of Operations. This is a fantastic opportunity to establish working relationships with high-level executives and contribute to the overall efficiency of our organization. You will execute a wide variety of activities. Interact with staff across the organization in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality. Expert-level written and verbal communications skill, strong decision-making ability, attention to detail, and the ability to take the initiative.

Responsibilities

Education & Events

• Manage and act as primary contact for all member communications pertaining to event registrations, cancellations, payments, and inquiries.
• Responsible for event registration and payment arrangements between CNCDA and metro associations.
• Responsible for tracking and maintaining event inventory.
• Assist with Big Market event software used for webinars.
• Provide support during webinars for members who are having issues logging in.
• Create and keep a list of vendors for sponsor gifts.
• Manage event sponsorship fulfillment.
• Assist with:
  • Printing badges & confirming lists are correct
  • Collating event materials
  • Slide deck production
  • Packing & Shipping
  • MCLE certificate verifications
  • Staffing for special events, i.e. annual lobby day, seminars, etc.

Operations

• Maintains, updates, and enters member contact data into association database software.
• Assist with events in our showroom (scheduling, room setup/breakdown, AV, and event paperwork).
• Keep the conference room, workroom, and breakroom clean and organized.
• Other projects and duties as assigned.

Qualifications

• High School graduation or GED required. College degree preferred.
• Strong knowledge of Microsoft 365.
• Ability to learn new programs as needed.
• Great customer service skills and a can-do attitude.
• Ability to independently and autonomously problem-solve while using good judgment.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding organizational skills.
• Ability to follow directions, exceptional follow-through, and proactive ownership of tasks.

Benefits

• 401K (after 1 year)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Hybrid Work Environment (available once trained)
• Cell Phone & Internet monthly stipend (starting when hybrid work commences)

Pay Scale

DOE: $24.00 – $26.00 per hour – Non-exempt